Privacy Policy

Next Best Clothing Ltd (as the operator of Bag2School and Smart Recycling brands) respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. Please be advised that the same Data Protection principles apply when you provide your information via telephone or email, where this information is required.

This privacy notice is provided in a layered format so you can click through to the specific areas set out below. Alternatively contact us so we can send you a pdf copy. Please also use the Glossary to understand the meaning of some of the terms used in this privacy notice.

1. IMPORTANT INFORMATION AND WHO WE ARE
2. THE DATA WE COLLECT ABOUT YOU
3. HOW IS YOUR PERSONAL DATA COLLECTED
4. HOW WE USE YOUR PERSONAL DATA
5. DISCLOSURES OF YOUR PERSONAL DATA
6. INTERNATIONAL TRANSFERS
7. DATA SECURITY
8. DATA RETENTION
9. YOUR LEGAL RIGHTS
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1. Important information and who we are

Purpose of this privacy notice
This privacy notice aims to give you information on how Next Best Clothing Ltd (as the operator of the Bag2School and Smart Recycling brands) collects and processes your personal data through your use of this website, including any data you may provide through this websites when you sign up to our newsletter, fill out registration/contact forms, or get in touch with us via telephone or email.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Controller
Next Best Clothing Ltd (“the Company”) is the controller and is responsible for your personal data, whether that data was provided to Next Best Clothing Limited, or to the two brands it operates: Bag2School or Smart Recycling contact details.

Our full details are:
Full name of legal entity: Next Best Clothing Limited
Email address: office@nextbestclothing.com, info@smartrecycling.org.uk, helpdesk@bag2school.com
Postal address: 7 Omega Business Village, Thurston Road, Northallerton, DL6 2NJ, United Kingdom
Telephone number: Next Best Clothing 01609 780 474, Bag2School 01609 780 222, SmartRecycling 01609 780 555

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy notice and your duty to inform us of changes
This version was last updated in June 2018.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
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2. The data we collect about you
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Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
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We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
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• Identity Data includes first name, last name, job title.
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• Contact Data includes collection address, email address and telephone numbers.
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• Financial Data (collected on Next Best Clothing Limited’s customers and suppliers only) includes bank account details
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• Transaction Data includes details about payments to you, payments from you (in relation to Next Best Clothing Limited’s customers and suppliers only) and other details of products and services you have purchased from us.

• Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

• Usage Data includes information about how you use our website, products and services

• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

3. How is your personal data collected?
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We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by phone, email or otherwise. This includes personal data you provide when you:
• apply for our products or services;
• subscribe to our service or publications;
• request marketing to be sent to you;
• enter a competition, promotion or survey; or
• give us some feedback

• Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and server logs. Please see our cookie policy for further details.

Third parties or publicly available sources. We may receive personal data about you from various third parties [and public sources] as set out below:
• Technical Data from the following parties:
(a) analytics providers [such as Google based outside the EU];

Identity and Contact Data from publicly availably sources such as Companies House and the Electoral Register based inside the EU.

4. How we use your personal data
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We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation
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Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time by contacting us.

Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. If you would like to check or change your choices as to how we use your personal data please get in touch with the respective brand –
Next Best Clothing (office@nextbestclothing.com),
Bag2School (helpdesk@bag2school.com),
Smart Recycling (info@smartrecycling.org.uk).

Promotional offers from us
You will receive marketing communications from us if you have requested information from us or purchased goods or requested services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.

Third-party marketing
We will get your express opt-in consent before we share your personal data with any company outside our Group of Companies for marketing purposes.

Opting out
You can ask us or third parties to stop sending you marketing messages by contacting us at any time.

Where you opt out of receiving marketing messages, we will retain personal data provided to us as a result of a product/service purchase, or other transactions between us.

Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookies policy.
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5. Disclosures of your personal data
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We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.

• Internal Third Parties as set out in the Glossary.
• External Third Parties as set out in the Glossary.

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change 7 happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
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6. International transfers
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Bag2School and Smart Recycling: We do not transfer your personal data outside the European Economic Area (EEA).

Next Best Clothing Limited only:
We will only transfer your personal data outside the European Economic Area (EEA) if:

(a) you ask us to do so (e.g. in the course of doing business with us where you are based outside the EEA);
(b) the data is contained on a mobile device that is taken outside the EEA to enable us to maintain contact with you and the Company office. We will ensure that it only processed in accordance with the rules applicable within the UK and maintain the same level of security.

If we transfer data outside of the EEA at your request you will need to ensure that any such country has sufficient safeguards to protect your data.

Should any third party request the transfer of your data outside of the EEA will advise you of this at the time so that you can decide whether or not the information may be passed to them. Before making that decision you should make yourself aware of what safeguards are in place to protect your data.

Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.

• Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.

• Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

7. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any regulator of a breach where we are legally required to do so.

8. Data retention
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How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers including Contact, Identity, Financial and Transaction Data for six years after they cease being customers for tax purposes.

In cases where you have opted in to receive marketing e-mails on our offers, news and updates, your information will be retained until you notify us otherwise.

In some circumstances you can ask us to delete your personal data (see ‘Request erasure’ below).

9. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:
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• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact using the respective contact details listed below:

Next Best Clothing Ltd – 01609 780 474, office@nextbestclothing.com
Bag2School – 01609 780 222, helpdesk@bag2school.com
Smart Recycling – 01609 780 555, info@smartrecycling.org.uk

No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.